Deliver higher customer satisfaction and faster claims resolution by matching the right resources to your claim - based on the criteria that matters most to you.
Customers can access and manage their claim information via a dedicated portal. All the required steps to resolve the claim are tracked with planned due dates so the customer always knows what to expect.
Do Claims integrates systems, passing data between them and orchestrating the claim. Using the carrier's business rules, augmented with the Do Claims algorithms, the claim tasks are routed to the appropriate resource and the required data passed into their system.
Geo-location identifies appropriate suppliers who can respond the fastest to emergencies. Best supplier is selected to rapidly respond to make-safe or emergency home assist requests.