A Better Claims Experience

Happier customers, with faster claim resolution

Deliver higher customer satisfaction and close claims faster by matching the right people to your claim.

You choose how best to manage your claim, we give you a selection to pick from.

Full claim visibility using the ‘Roadmap to Resolution’

Customers can access and manage their claim information through their dedicated portal.
All the required steps to resolve the claim are tracked with planned due dates so the customer always knows what to expect.

Urgent work handled with Emergency Assist

Geo-location identifies appropriate suppliers who can respond the fastest to emergencies.
The best supplier is selected to rapidly respond to ‘make-safe’ or emergency home assist requests.